| Gentry has a cadre of experienced property adjusters. None of the adjusters have any less than 10 years, and the cadre averages well over 20 years. Specialties include: business interruption, rents, commercial property, mobile home, building foundation movement, mold/fungi, catastrophe, and flood. Two of our staff were graduates of the GAB General Adjuster program. |
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With our state of the art computer and software systems our adjusters are empowered to promptly serve clients. All components in the report package(estimates, reports, diagrams, photos, activity notes, letters, signature documents) are 100% digital and completed by the handling adjuster through there network workstation without double entry of the assignment data, thereby eliminating the “clerical pool” excuse that you have too often heard. That coupled with several email reporting options afford you unparalleled turnaround time.
With the current Prompt Payment of Claims provisions ( 21.55 ) in the Texas Insurance Code, timeliness is a vital attribute in the claims handling process.
Failure to provide a timely work product has proven costly as of late for Texas Insurance Carriers. |
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If ever property claims were viewed as mundane and not professionally demanding,
the advent of mold and foundation movement claims have changed that.
Experience, effective communication and control are a key element in the successful handling of these litigation prone claims. To facilitate efficient communication, each Gentry adjuster is equipped with cellular communication with that cell number given to the insured at the time of initial contact. This procedure has been found to diffuse almost all problems that normally would generate needless calls by the insured to their agent or the insurance company. |
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Additionally, Gentry adjusters don’t become unavailable at 5 PM, as we offer 24 x 7 office telephone coverage by use of call-forwarding to an on-duty Gentry adjuster with a ready cell phone. |
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